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SSL VPN

Audience

  • All sponsored contractors, vendors, guests and any others (including 3rd parties) requiring remote access

Currently Supported Operating Systems

  • Windows 7, 8, 8.1, and 10 (32 and 64 bit)
  • Mac OS X 10.8, 10.9, 10.10, and 10.11
  • Ubuntu 12.04 (LTS), 14.04 (LTS) (64 bit only)
    (other linux distributions may work as well but are untested)
  • RedHat Linux 6 and 7
  • And many smartphones or tablets

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Scope

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The SSL VPN service allows secured communication from remote sites to the WSU campus. The SSL VPN service establishes a split tunnel that will route traffic intended for WSU over a secured link and provide a separate path for all other traffic via the local service provider’s internet connection.
Examples of where the SSL VPN service are required:

  • Where secure communications to restricted information at WSU is needed
  • At home or traveling and needing access to secure WSU services
  • Administrators at WSU who need secure remote communications to their on-campus equipment and services

Examples where the SSL VPN service is not required:

  • Applications that are in use by a large number of users
  • Applications that have little to no access restrictions

Standards

  • The WSU SSL VPN service can only be initiated from networks off the Pullman campus.
  • Custom Active Directory attributes are created for SSL VPN users upon registration. Faculty, staff, student or third party individuals are granted access to the SSL VPN service if they have a current active status with WSU. These attributes are systematically reviewed and updated daily.
  • Users will authenticate with their WSU NID or FID.
  • WSU reserves the right to remove users from the SSL VPN users group. Users who have been removed and later determine they need access may request through Coug Tech that they be given access again.
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Security Notes

  • Active SSL VPN connections must never be left unattended.
  • Always disconnect an active SSL VPN connection when finished with a session.
  • Connections that remain idle (no interaction) for 30 minutes, will be automatically disconnected.
    Login again to reconnect.
  • WSU recommends the use of local host firewalls for enhanced security.
  • Computers should have the latest service packs, critical updates, and security patches before connecting to the SSL VPN.
  • Anti-virus software must be enabled with up-to-date virus definitions installed.

Procedures to Connect

  1. Make sure your system satisfies the SSL VPN operating system and browser requirements
  2. Complete the Mandatory one time self-registration
  3. Connect to the WSU SSL VPN Service
    1. Follow prompts for one time client installation

SSL VPN Client Download for pre-installation on appropriate systems.

Policy

The WSU SSL VPN service will provide users secure and encrypted access to restricted WSU resources when connected to the internet from outside of the wsu.edu domain. SSL VPN is intended to provide authenticated/encrypted access to restricted resources. Users who access WSU resources via the SSL VPN are subject to the same policies as users within the wsu.edu domain.

Compliance

All parties as delineated under Audience are required to comply with this policy.Note that all network activity while connected to the traditional or SSL VPN is subject to the University’s normal acceptable use policies.

Individuals who discover or strongly suspect the violation of this policy must promptly notify the IT Security Office at
509-335-HELP(4357) (8:00am – 5:00pm) or abuse@wsu.edu.